Finding a tile company you trust is not exactly like hiring a landscaper. You let a bunch of strangers come in your home to do work that would be pretty permanent. If the tile company screws you, it can be really expensive to repair, so you want to make sure the company you choose is one of the talented and trustworthy to provide you with quality tiling.
You also need someone local who understands the unique challenges of the installation of the tiles in your area, such as being aware that any skim or glue that's put down will dry very fast because of the lack of moisture if you're in the prairies versus the coast.
Finding a quality tile friendly company that know the lay of land and environmental variables will ensure that when they cite the work, they will know exactly how long it will take, so you will not be charged extra for unnecessary drying or travel time.
Here are some tips to keep you on top of your game when you make a decision.
1. Ask friends and neighbours for a recommendation
This is absolutely the best way to find a tile company that you know you can trust. If they have done a great job for your neighbours, they probably will do the same for you. Also, they may offer a discount for you or kickback to your friends for recommendations.
2. Find local listings in the city classifieds
If you do not have friends or family who are able to recommend a tile installation company, check ads and listings on classifieds list. You might even find someone who specifies your neighbourhood as one of their stomping grounds.
3. Check reviews online
Reading all the reviews you can find about the tile company you're considering. Are they talking about a residential install in the downtown business district? If so, it might be false. Also, do not be put off by one unhappy customer. It is impossible to make everyone happy all the time, so if there is only one bad review of 12, it is very very good. If it makes you feel better, you can ask about what happened during work when you call a company.